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      Refund Policy

      Return Policy

      1. If you purchased a game directly from the Littlest Lantern webstore and it is still unopened and in its original shrinkwrap, it is eligible for return within 30 days of delivery. We reserve the right to deny a return request based on the circumstances.

      2. Before returning your game, please contact the Littlest Lantern support team with your order number. We’ll provide return instructions and any information needed for our fulfillment partner to identify and process your return.

      3. You are responsible for shipping the game back to our fulfillment center, including the cost of return shipping. The game must arrive in the same unopened condition in which you received it.

      4. Once your return is received and processed, we’ll issue a refund for the original product purchase price to the original payment method. Original shipping charges are non-refundable.

      Preorders

      Preorders may be canceled for a full refund at any time before the order enters fulfillment. Once fulfillment has begun, we may no longer be able to cancel the order. After delivery, our standard 30-day return policy applies.

      Crowdfunding pledges and purchases from third-party retailers are subject to the policies of the platform or retailer where they were purchased.

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